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Support

  • phone | whatsapp | sms (954) 842-1259 Monday to Friday 10am to 4pm eastern time.
  • email shop@terzaniusa.com
  • trade program
    We offer 15% trade discount for members of the design industry such as interior designers, lighting designers, architects, hospitality and real estate groups, electricians, developers, contractors and distributors.
    Apply for your 15% trade discount by     sending one of the following credentials along with your request to shop@terzaniusa.com: 
    W9, federal ID form, or official document showing EIN number and resale or sales tax certificate.
    (without this documentation, we charge sales tax on any orders shipped to CA, CO, DC, FL, GA, IL, MD, NV, NJ, NY, PA and VA.)
  • shipping policy 
    Terzani USA ships only within the continental U.S. and offers FREE ground shipping.
    Orders ship from our Florida warehouse located at
    2501 SW 56th ave, Pembroke Park, FL.
  • sales tax
    We charge sales tax on all orders shipped to CA, CO, DC, FL, GA, IL, MD, NV, NJ, NY, PA and VA.
  • return and refund policy
  • warranty policy